This piano was brought to us covered in soot after sitting through a fire. The family was extremely upset when they realized they might not be able to save it, which is a family heirloom. We told the family we would take it back to our office and see what we could do. After working on this piece for several hours, we were able to restore it to its previous condition. Upon delivery, the family was ecstatic to see how great the piano looked. It was also polished on the outside, so it looked even better than it did before the fire.