Process Makes the Difference

2/25/2022 (Permalink)

It’s all about the process. SERVPRO has built a tried-and-true system that is geared towards making the claims process smooth and efficient for all parties involved, from the adjuster to the property manager and essentially the property owner or resident. A couple of the key elements are COMMUNICATION and DOCUMENTATION. Optimally, SERVPRO will already have done a full property evaluation, or an Emergency Ready Plan, and photographed the entire facility or residence so that the preexisting condition is well established.

If these photos are not in place before a loss, we immediately begin to photograph the entire area and gather data such as moisture readings, evidence of organic growth, and conditions of all parts of the structure from the roof and exterior to the interior and insulation.

We then are able to build our estimates based on established IICRC protocols, so that everything is packaged for the Insurance Adjuster to compare data and evaluate the policy in accordance with accurate proof of the damages and evidence of the cause of loss. This makes for a swift turn around on getting claims approved, and allowing us to start reconstructing the property for the customer!! Easy as that! Call us today!