What our Customers say...

Fire Damage Testimonials

The time was so helpful with everything. Their first concern seemed to be our welfare and satisfaction. It was a pleasure to work with them. 

Had a fire inside one of the dryers and had a lot of smoke damage. They cleaned the wall and equipment and removed drop ceiling and ceiling fans. They put in new fans and drop ceiling (looks great). Replaced 2 interior doors and the outside wall from fire department damage. I am really pleased with their work.

T & N Laundromat, Cave City, KY

Always ready for any catastrophe! Even does rebuild!

I just want to give a "shout out" to your two guys who are on my Edmonton job! I went there today and they managed to detach and reset cabinets/counters without damaging a single one or the tile back splash! I know it was a ton of work for them to reset them temporarily... but they had the customer in mind and knew she would need to be able to use her sink and stove.

It's very rare I come on a job and the cabinets and/or counters are not damaged during the detach. They did an amazing job!

Wonderful service in all areas! 

Thank you so very much for everything you did to repair my house. You did a great job, as did all of the SERVPRO workers. 

5 stars. They’re wonderful! 

Both ladies did an excellent job, had good personalities and were polite and kind. 

I have never had one complaint on SERVPRO professionally or otherwise. They are always going above and beyond to help any of my clients that have needed them. Their marketing staff is always so sweet and helpful with anything we need, hats off Jill and Van for always bringing a smile to my face when they grace our doors. I would recommend them any day!

Wonderful Job.

Very polite, hardworking, and genuinely kind ladies!! Job was done in record time!!

very friendly and efficient service

"To whom it may concern,

I will be writing another letter after the garage is cleared.  I GREATLY appreciate the prompt arrival of your services getting the walls, ceilings, etc. wiped and cleaned in my house.

Thank you!


"Very pleased with them!" 

on a scale of 1 to 10-10 out of 10

"Great Job! The house  smells great (after it had been smoked in Heavily for decades!) 

I couldn't thank this team more for getting all of my stuff out of my apartment after the fire. They were all very professional, respectful, helpful, and considerate of all of my possessions and my family. I would recommend them to everyone! Thank you again!

SERVPRO has been so wonderful to us after we experienced a house fire. The staff have all been so friendly and professional. We had a small job but they treated us as though ours was the only job they had. They were very accommodating and put up with our 6 dogs! They were trustworthy, as we gave our house key to them and they came and went as they needed to without disrupting our lives. I would recommend them 110 %!

Great, friendly, and responsive staff. Always involved with the community and continually giving back!




An auto parts manufacturing firm experienced a large fire loss. As a result of the fire, nearly 80,000 square feet of the space was affected by water from sprinklers and hoses combating the fire. The claim was reported to our office at 4:15 p.m. Immediately, our office called Team Elkins for response. Within an hour, a remediation plan was drafted, approved by staff and implemented. Because of the response time, the company did not miss a single work shift.