Step 1: 24 Hour Emergency Contact 

The restoration process begins the moment you pick up the phone to call us. SERVPRO of Allen, Barren, Hart, Green and Taylor Counties is available 24 hours a day, 365 days a year for water emergencies, both large and small. When you are dealing with water damage, immediate action is crucial. Even a delay of a few hours can greatly increase the severity of the water damage, and could create even more problems. With our 1-4-8 rule, we will contact you to schedule a meeting within one hour, day or night. We will then be onsite within four hours to take a look at your home or business. Within 8 hours, you will then receive an estimate of what it will take to make it "Like it never even happened." 

We Answer the Phone Ready to Help
Call Today - (270) 659-0067

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Allen, Barren, Hart, Green and Taylor Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment